2002 Mercedes benz S CLASS Electrical System Instrument Panel Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz S CLASS 2002 electrical system instrument panel. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz S CLASS 2002 electrical system instrument panel and complaints other owners have filed.
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2002 Mercedes benz S CLASS Electrical System Instrument Panel Problems, Complaints and Defects

 Issue ID942588
 Internal NHTSA #10476954
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelS CLASS
 Model Year2002
 File date01/08/12
 ComponentELECTRICAL SYSTEM: INSTRUMENT PANEL
Product type codeVEHICLE
 Description of the problemThe instrument cluster issue i am experiencing began approximately july, 2012. Initially, the dashboard lights would flicker briefly and then illuminate again. Subsequent to the frequent flickering incidents, the cluster lighting didn't illuminate at all, with the exception of the small diagnostic viewer. Currently, all lighting, gauges, and any diagnostic instruments, including the control buttons located on the steering wheel do not function. In addition to the forementioned, the headlights now constantly illuminate and the turn signal is completely silent and not visible from the instrument panel. I immediately inquired with a certified mercedes benz technician regarding the lighting cluster and control issue and through that inquiry was made aware of the vehicle recall related to the instrument cluster. With that said, i called the local mercedes benz dealership service department and provided the vin number; and the service representative referred me to mercedes benz corporate; i provided the vin number again, and was then told i didn't respond to the recall notification. The facts are contrary to that assertion; because if i had received the recall notification i would have acted upon the request. Currently the automobile has no lights and cannot be driven at night, nor am i aware if there is gasoline in the automobile. I have contacted mercedes benz corporation for assistance, who have completely excused themselves of this very serious problem. Your assistance to this very important matter is very much appreciated.
 Vehicle Mileage at Failure130000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateLOS ANGELES, CA
VIN pattern WDBNG7OJX2AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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